This Privacy Policy aims to inform users about their rights and how their data is handled. Make sure to adapt any sections based on your specific practices and ensure compliance with regulations such as GDPR or COPPA if applicable.
At Ruzann, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services, including our website, online courses, and tutoring services.
We may collect the following types of personal information:
Contact Information: Email addresses of students and their parents.
Location Information: General location data to provide tailored services.
Educational Information: Grade level of students.
Usage Data: Frequency of class attendance and participation in courses.
We use your personal information for the following purposes:
To provide and manage our services, including tutoring and online courses.
To communicate with you regarding your account, services, and updates.
To improve our services based on user feedback and usage patterns.
To analyse usage trends and enhance user experience.
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
We may use third-party services to help us analyse and improve our offerings, including:
Meta Pixel: We use Meta Pixel to track user interactions on our website and to optimise our advertising efforts. For more information on how Meta collects and uses data, please refer to Meta's privacy policy.
Google Analytics: We utilise Google Analytics to analyse website traffic and user behaviour. Google Analytics collects data about your use of our website. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
We do not sell or rent your personal information to third parties. We may share your information with:
Service providers who assist us in operating our services and conducting our business (e.g., payment processors, Tutors).
Authorities, if required by law or to protect our rights and safety or that of others.
You have the right to:
Access the personal information we hold about you.
Request corrections to any inaccuracies in your information.
Request the deletion of your personal information, subject to certain exceptions.
Withdraw consent for processing your information, where applicable.
Our website may use cookies to enhance user experience. You can manage your cookie preferences through your browser settings.
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our website. Your continued use of our services after changes are made constitutes acceptance of the new policy.
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: support@ruzann.com
Phone: +91 9049976545
Address: Pune, Maharashtra, India, 411007